Returns & Exchanges

We want you to love your organic goodies, but if something isn't right, we offer a straightforward return process for non-perishable items within 14 days of delivery. Please note that for food safety reasons, we cannot accept returns on fresh, chilled, or frozen products unless they are faulty.

Return Process

• 1.
  Check Eligibility

  Ensure your items are unopened, in their original packaging, and fall under our non-perishable return category.

• 2.
  Contact Support

  Email our customer care team with your order number and photos of the product if it arrived damaged or incorrect.

• 3.
  Secure Packaging

  Place the items securely in their original shipping box to prevent damage during the transit back to our warehouse.

• 4.
  Ship and Refund

  Send the package using a tracked service; once inspected, we will process your refund to the original payment method within 5-7 business days.